Refusal-Aware Instruction Tuning (RAIT) enables Large Language Models (LLMs) to refuse to answer unknown questions. By modifying responses of unknown questions in the training data to refusal responses such as "I don't know", RAIT enhances the reliability of LLMs and reduces their hallucination. Generally, RAIT modifies training samples based on the correctness of the initial LLM's response. However, this crude approach can cause LLMs to excessively refuse answering questions they could have correctly answered, the problem we call over-refusal. In this paper, we explore two primary causes of over-refusal: Static conflict occurs when similar samples within the LLM's feature space receive differing supervision signals (original vs. modified "I don't know"). Dynamic conflict arises as the LLM's evolving knowledge during SFT enables it to answer previously unanswerable questions, but the now-answerable training samples still retain the original "I don't know" supervision signals from the initial LLM state, leading to inconsistencies. These conflicts cause the trained LLM to misclassify known questions as unknown, resulting in over-refusal. To address this issue, we introduce Certainty Represented Knowledge Flow for Refusal-Aware Instructions Tuning (CRaFT). CRaFT centers on two main contributions: First, we additionally incorporate response certainty to selectively filter and modify data, reducing static conflicts. Second, we implement preliminary rehearsal training to characterize changes in the LLM's knowledge state, which helps mitigate dynamic conflicts during the fine-tuning process. We conducted extensive experiments on open-ended question answering and multiple-choice question task. Experiment results show that CRaFT can improve LLM's overall performance during the RAIT process. Code and data will be released at https://github.com/opendatalab/CRaFT .

A zoo of deep nets is available these days for almost any given task, and it is increasingly unclear which net to start with when addressing a new task, or which net to use as an initialization for fine-tuning a new model. To address this issue, in this paper, we develop knowledge flow which moves 'knowledge' from multiple deep nets, referred to as teachers, to a new deep net model, called the student. The structure of the teachers and the student can differ arbitrarily and they can be trained on entirely different tasks with different output spaces too. Upon training with knowledge flow the student is independent of the teachers. We demonstrate our approach on a variety of supervised and reinforcement learning tasks, outperforming fine-tuning and other 'knowledge exchange' methods.

No, software will not render managers obsolete, but you will need to be more skilled than ever before. This article is part of an MIT SMR initiative exploring how technology is reshaping the practice of management. Editor's Note: This is the fifth in a special series of commissioned essays MIT Sloan Management Review will be publishing in Frontiers over the Spring and Summer of 2016. Each essay gives the author's response to this question: "Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?" I've been thinking about technology and management for over a decade and in the process have written two books describing some of the ways the practice of management will respond to rapid technological innovations.